At Asaya Walks, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines how we handle the shipping of your purchases.

Order Processing

All orders are processed within 1–2 business days after confirmation. Once your order is processed, it is prepared for dispatch from our warehouse.

Please ensure all order and delivery details are accurate to avoid delays. Incorrect or incomplete information may result in failed delivery attempts.

Order Tracking

Once your order has been shipped, you will receive a notification with tracking information (if applicable). This allows you to monitor your shipment and know when to expect your delivery.

Shipping Charges

Shipping costs (if applicable) will be calculated and displayed at checkout. In some cases, we may offer promotional free shipping, which will be indicated on the product or checkout page.

Failed Delivery Attempts

If a delivery attempt fails due to an incorrect address or unavailability of the recipient, we may contact you for an alternative solution. In some cases, re-shipping fees may apply.

Damaged or Missing Shipments

If your package arrives damaged or if items are missing, please contact us immediately at [email protected]. Include your order number, a description of the issue, and photos if possible. We’ll work quickly to resolve the matter.

Contact Us

For shipping-related inquiries or assistance with your order, reach out to us at [email protected].